Pharmacists in Primary Care Network (PCN) Program Commitment to Privacy and Security
The Pharmacists in PCN Program (the Program) team is bound by professional standards and privacy legislation. The Program places a primary care clinical pharmacist (employed by your local health authority – either Vancouver Coastal, Fraser, Interior, Island or Northern Health) within your healthcare team. The Program is under the jurisdiction of the University of British Columbia (UBC) for the first three years.
The pharmacist works with other members of the healthcare team (including your community-pharmacy based pharmacist), answers your medication questions, prevents or avoids medication problems, and helps you to get the best possible treatment results.
The pharmacist will take notes to keep track of your care. This information is collected under the authority of section 26(c) of the Freedom of Information and Protection of Privacy Act (FIPPA) and will only be used to provide you with services under the Program. The information will be stored in a secure database located at UBC and kept confidential.
The information systems used in the Program have undergone privacy and security assessments and are used in accordance with explicit policies and procedures.
If you have any questions about the collection and storage of your information, please contact Barbara Gobis (contact information below).
Appointment by Video Call
Whenever possible, we encourage patients to share personal information via secure e-mail (see below), fax or mail. If you choose to use regular e-mail (unsecure e-mail) to share personal information with us, be aware of the security limitations associated with this. To help us keep your information private and secure, read our page on the Limitations of Virtual Care here.
Questions about the Privacy of Your Personal Information
Questions about the collection, use and storage of personal information in the Pharmacists in PCN Program can be directed to:
Director, UBC Pharmacists Clinic
University of British Columbia – Vancouver Campus
2405 Wesbrook Mall
Vancouver, BC V6T 1Z3
Telephone: (604) 827-2584
For more information about privacy at UBC: