Frequently Asked Questions

For Patients, Family Members and Caregivers

How can I find out if a Primary Care Clinical Pharmacist (PCCP) is working in my community? 

You can find the current status of PCCPs hired here. This map will be updated as more pharmacists are placed across the province 

How can I get an appointment with a PCCP? 

If available in your community, the easiest way to get an appointment with a PCCP is to ask your family doctor or nurse practitioner for a referral.

If a PCCP is not available in your community and you have questions or need extra time and help with your medications, either talk to your community pharmacist or request an appointment with a pharmacist at the UBC Pharmacists Clinic.

What is the difference between the services provided by a PCCP and my usual community pharmacist

All pharmacists receive thorough training and maintain their skills and knowledge during their careers. Based on where they practice, pharmacists may provide different services.   

A pharmacist working in a community pharmacy has expertise in prescription medication, self-care/non-prescription medication, vaccinations, health information and advice. Many have extra training to provide services that meet the needs of their patients.

A PCCP has additional training for working within a care team and providing on-going care to adult patients with complex conditions. A PCCP can be scheduled for patient appointments of up to 60 minutes in-person, by telephone or by video call to work through multiple questions and medication concerns.  A PCCP creates care plans and provides follow-up over time to help patients get the best possible results from their medications.

A PCCP does not provide prescription-filling services. You will still receive these and other services from the pharmacist in your community pharmacy.